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Contacts for Providers (PPO, Traditional, Managed Care (POS), Medicare Advantange (True Blue, Secure Blue) and Dental.

Internal Provider Relations

If you have questions regarding coding or contracting, you may contact one of the following provider relations representatives. Along with your questions, please be sure to provide us with your name, name of the provider, and your NPI group/individual number(s). 

Bennewah, Bonner, Boundary, Clearwater, Idaho,
Kootenai, Latah, Lewis, Nez Perce and Shoshone Counties    
North Idaho, Washington and Montana   
Leah Hulse CPC
P: 208-286-3602 Ext. 8326
866-283-5723 Ext. 8326   
F: 208-286-3575

Adams, Boise Canyon, Elmore, Gem, Owyhee,
Payette, Valley and Washington Counties,
St. Alphonsus Health Systems Statewide and Oregon        
Pam Roach CPC
P: 208-286-3602 Ext. 8306
866-583-5723 Ext. 8306
F: 208-286-3556

Ada County and St. Lukes Health Systems Statewide          Heidi Lowman
P: 208-286-3602 Ext. 8304 
866-283-5723 Ext. 8304
F: 208-286-3558

Bannock, Bear Lake, Bingham, Blain, Bonneville, Butte,
Camas, Caribou, Cassia, Clark, Custer, Franklin, Freemont,
Gooding, Jefferson, Jerome, Lemhi, Lincoln, Madison,
Minidoka, Oneida, Power, Teton and Twin Falls counties,
South Central, Southeastern and Eastern Idaho, HCA,  
Nevada, Utah and Wyoming
Jenn Lucy
P: 208-286-3602 Ext. 8310
866-283-5723 Ext. 8310
F: 208-286-3560


External Provider Relations

For questions about EDI Plus, Direct Claims Entry and secure portal provider website training contact one of the following. 

Adams, Benewah, Bonner, Boundary, Clearwater,
Idaho, Kootenai, Latah, Lewis, Nez Perce, Shoshone,         
Valley and Washington Counties, North Idaho,                          
Montana, Oregon and Washington             
Kathy Brock CPC-P
P: 208-286-3602 Ext. 8307
866-283-5723 Ext. 8307
F: 208-286-3561

South, South-Central Idaho and Nevada - The cities
of Eagle, Garden City, Kuna, Meridian, Star and the
following counties:

Blaine, Butte, Camas, Cassia, Custer, Elmore, Gooding,
Jerome, Lemhi, Lincoln, Minidoka, Owyhee and Twin Falls        
Diane Mortensen CPC
P: 208-286-3602 Ext. 8308
866-283-5723 Ext. 8308
F: 208-286-3562

Treasure Valley West - City of Boise, all Ada County, St. Lukes
Health Systems and the following counties: Boise, Canyon,
Gem and Payette Counties
Jamie Hunihan
P: 208-286-3602 Ext. 8309
866-283-5723 Ext. 8309
F: 208-286-3563

Eastern Idaho, Wyoming and Utah - Bannock, Bear Lake,           
Bingham, Bonneville, Caribou, Clark, Franklin, Fremont,
Jefferson, Madison, Oneida, Power and Teton
Angie McCormick
P: 208-286-3602 Ext. 7032
866-283-5723 Ext. 7032
F: 208-331-7502